Health & wellness toolkit
Six workbooks, defined as much by what they refuse to say.
For hospices, free clinics and health nonprofits. In most sectors the interesting thing about a template is what it computes. Here it is what each one declines to tell you — because in this setting a confident default can do real harm, and somebody would use it.
Six workbooks. No account, no email gate, no watermark.
The one worth downloading first
A ratio hospices have to produce, and nobody hands them a calculator for
A Medicare condition of participation requires hospice volunteers to provide at least 5 percent of the total patient care hours of all paid employees and contract staff. Fundraising and board service do not count toward it, however valuable they are.
The workbook shows both halves of that fraction separately and step by step, so the figure can be checked rather than trusted. And it will not print the word compliant: at its most positive it says “at or above the required share on these figures”, because which hours belong where is a question your surveyor answers.
Open the hospice hours calculatorSix things these workbooks will not do
Struck through: the sentence a lesser template would happily print. Beneath it: what these do instead, and why the restraint is the point rather than an omission.
Will not say “compliant”
“Volunteer hours: 5.4% — COMPLIANT ✓”It reports “at or above the required share on these figures”. Which hours belong in the numerator and which staff hours in the denominator are questions a surveyor answers, and hospices get the denominator wrong in both directions. The workbook divides; it does not adjudicate.Will not look verified
A licence number typed from an application, showing green.Every credential stays NOT VERIFIED until both a primary-source check date and the name of the person who checked are recorded. A number copied off a form is something the applicant asserted, not something anyone confirmed.Will not hold a diagnosis
A “result” or “condition” column beside each volunteer’s name.The health clearance tracker records whether a requirement is met and when it expires. There is no column for a result, a diagnosis, or the reason for an exemption — because giving clinical detail somewhere to go is exactly how it ends up recorded.Will not ship poverty figures
A pre-filled income table, accurate for about eleven months.The income table arrives empty. Guidelines are issued annually and differ for Alaska and Hawaii, so a shipped table would apply last year’s figures to this year’s patients and nobody would notice. A Settings cell records which year you entered, so a stale table is visible rather than silent.Will not pretend to alert anyone
“Lone worker safety system.”The in-home visit log computes who is overdue and then says plainly that nothing here alerts anybody. A named person has to own the check, and Settings has a cell for their name. For volunteers routinely visiting alone after dark, an automated service that escalates is the honest recommendation.Will not let access quietly persist
A tidy register where former volunteers simply disappear.The status keeps reporting ACCESS NOT REMOVED, with the date they left, until somebody records the removal. Onboarding always gets done because somebody wants the help; offboarding is nobody’s job in particular.The six
Each downloads as a branded .xlsx with live formulas. Every interval, threshold and requirement is a cell you fill in.
Before you type a name into any of these
A spreadsheet is a poor container for health information. It is easy to email, easy to copy, and it does not log who opened it. Where you have a clinical or case-management system, that system is the right home for anything identifying a patient — and we would rather say so than pretend a free download is the answer to everything.
Where these workbooks do touch identifiable information, four decisions are worth making before the file exists rather than after: where it lives, who can open it, how long you keep it, and how it is disposed of. If you store or sync it through a cloud service, that vendor may be a business associate and an agreement may be required.
Every workbook here that can hold health information says this on its own first sheet, because the file outlives the page it was downloaded from. None of them is a HIPAA compliance program, and none of them is a substitute for asking whoever is responsible for privacy at your organization first.
Where screening fits, and where it does not
None of these six is a screening product. Two of them hold a screening date among other things, and a screening date is only true on the day it was run — but that is a small part of what they do.
Where our own work is genuinely relevant here is narrower: volunteers in this sector are frequently alone with people who are unwell, frail, sedated or cognitively impaired, sometimes in their own homes. That is a setting where identity matters more than usual, and where a name-only check clears a name rather than a person.
VolunteerBadge screens volunteers for $5 per adult with photo-ID and biometric verification, and re-screens automatically on a schedule you set. It is deliberately not one of the six above.
Screening requirements in care settingsQuestions health nonprofits ask
Should we put patient information in a spreadsheet at all?
Usually no, and we would rather say that than pretend otherwise. Where you have a clinical or case-management system, that system is the right home for patient information — it logs access, a spreadsheet does not. These workbooks are for the jobs that sit outside it: a volunteer-hours ratio, a credentialing file, an access register, a lone-worker check. Where one of them does touch identifiable information, it says so on its own first sheet, and the honest first step is to ask whoever is responsible for privacy at your organization before you type a name.
What is the hospice 5% requirement?
A Medicare condition of participation requires hospice volunteers to provide day-to-day administrative or direct patient care services amounting to at least 5 percent of the total patient care hours of all paid hospice employees and contract staff. Fundraising and board service do not count toward it. The hospice must also maintain records of volunteer use including the roles occupied and time worked. Our calculator does the arithmetic and shows it step by step; it makes no compliance determination, and your compliance lead owns the methodology.
Why does the credentialing tracker keep saying NOT VERIFIED?
Because it will not accept a credential as verified without both a primary-source check date and the name of the person who did the checking. That is deliberate. A tracker records the result of verification; it never performs it, and a row that looks complete otherwise proves only that somebody typed. Licensure and sanction status must be confirmed at the issuing board or registry by someone qualified to do it.
Does this workbook make us HIPAA compliant?
No. Nothing in a spreadsheet can. The access register tracks training, agreements and who can reach what — which is useful, and is a small part of a privacy program rather than a substitute for one. Your policies, your safeguards, your training and your risk analysis are the program. If you store or sync any of these files through a cloud service, that vendor may be a business associate and an agreement may be required; ask your privacy officer.
Are these free, and what is the catch?
Free, no account, no email gate. We build background-check software and sell that separately. None of these six is a screening product, though two of them hold a screening date among other things — take all six and never speak to us again.
Do they work in Google Sheets?
Yes. Upload the .xlsx to Drive and open with Sheets. Every formula carries over, and there are deliberately no array formulas anywhere. The one thing to know is that the in-home visit log uses NOW() to compute who is overdue, so it updates when the file recalculates rather than continuously — which is another way of saying it works because a person is looking at it.
These were harder to write than the rest of our toolkits, and mostly in one direction: nearly every useful-looking feature we considered turned out to be a way of asserting something we have no business asserting about an organization we have never seen. What is left is arithmetic, and a lot of blanks we declined to fill in.
If something here is wrong, or a blank should have been filled, tell us at support@volunteerbadge.com.
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