Accessibility at VolunteerBadge
Volunteer screening protects the people your organization serves — so the tools that run it should be usable by everyone, including people who rely on assistive technology. We are committed to meeting WCAG 2.2 Level AA across VolunteerBadge, and we treat accessibility as ongoing work, not a checkbox.
What we do
Keyboard navigable
Core flows — signing up, inviting volunteers, running a check, and completing an application — are operable with a keyboard, and keyboard focus is always visible.
Screen-reader friendly
We use semantic HTML, labeled form fields, meaningful alt text on informative images, and ARIA where native semantics fall short.
Readable by design
We target WCAG AA color contrast in both light and dark themes, and the interface respects your operating-system reduced-motion preference.
Forgiving interactions
Generous tap targets, clear error messages that say how to fix the problem, and no reliance on color alone to convey meaning.
The standard we hold ourselves to
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.2 builds on 2.1 with additional success criteria that particularly benefit users with low vision and cognitive disabilities — such as minimum target sizes, focus that is never fully obscured, reduced redundant data entry, and authentication that does not depend on memory or puzzles. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
This commitment covers the VolunteerBadge marketing site, the organization dashboard, the volunteer application experience, and our help center.
Multilingual by design. Language is an accessibility barrier as real as any other, and one that weighs heaviest on users with cognitive and linguistic needs. Our AI teammate, Victor, already works entirely in English, Spanish, and Simplified Chinese — you can ask him to run a check, complete an application, draft a policy, or explain a result in the language you think in, not just the one the interface defaults to. It means a volunteer coordinator at a bilingual congregation, or an applicant who is more comfortable in Spanish or Chinese, can complete the same tasks without translating the screen in their head. Broader multi-language support across the rest of the interface is actively on our roadmap.
Read our full Accessibility Conformance Report (VPAT 2.2 AA)
Where we are — and what’s next
We believe in being honest about the state of our accessibility rather than overclaiming. Here’s a candid snapshot:
In place today
- Semantic HTML and labeled form controls across sign-up, onboarding, applications, and settings.
- A visible keyboard-focus indicator on interactive elements, site-wide.
- Full support for your system’s reduced-motion preference — animations turn off when you ask them to.
- Light and dark themes designed for AA contrast.
Actively improving
- Skip-to-content links and consistent landmark structure on every page.
- A full audit of custom menus, dialogs, and tooltips for keyboard and screen-reader parity.
- An automated accessibility check in our build pipeline to prevent regressions.
- Broader multi-language support across the interface, beyond the assistant.
Run into a barrier? Tell us.
If any part of VolunteerBadge is difficult to use with assistive technology, we want to hear about it — it’s the fastest way we fix things. Email support@screenforgelabs.com with the page, what you were trying to do, and the assistive technology you use. We aim to acknowledge accessibility reports within two business days and will work with you on a solution or workaround.
Buying for a school district, healthcare facility, or larger nonprofit? Read our Accessibility Conformance Report (VPAT 2.5, evaluated against WCAG 2.2 Level AA) — it’s dated, updated as we improve, and graded criterion by criterion. A countersigned copy is available for your procurement team at the same address.
This statement was last reviewed on July 28, 2026. VolunteerBadge is operated by ScreenForge Labs, LLC.