Encrypted two-way chat, team broadcasts, voice & video clips, formatting and emoji, and an AI assistant that learns your nonprofit and drafts the reply for you. All auditable — the way it needs to be when you serve vulnerable people. Not a risky group text.
Amazing, Maria! 🙌 See you Saturday at 9 — park in Lot B and check in at the front desk 📋
Give volunteers the choice: fully secure in their portal, or a quick reply by email. Either way, it all threads into one conversation you control.
Volunteers read and reply inside their password-protected VolunteerBadge portal. Every message is encrypted, access-controlled, and permanently logged.
No login? A volunteer can reply straight from the email notification and it threads right back into the conversation. Convenient when they’re on the go — the portal is there when the topic is sensitive.
Send one message — or a recorded video — to every active volunteer at once. Perfect for event reminders, weather calls, and rallying the troops. Volunteers who muted email are automatically excluded.
Record a quick video or voice note instead of typing — and volunteers can send one back. Put a face and a voice to the message; far warmer than a wall of text.
Each incoming message shows the volunteer’s verified headshot automatically, so you always know exactly who you’re talking to.
Feed it your events, policies, FAQs, and “about us” — it learns your organization and drafts accurate, on-brand replies to volunteer questions, complete with friendly emoji. You review, then send.
Bold the important bits, italicize a note, and drop in emoji — on both the leader and volunteer side. Communication should feel human and fun, not like a form letter.
Clear finished conversations out of your inbox with one click — nothing is ever deleted, so your record stays complete.
Paste in your event details, volunteer handbook, parking info, dress code, FAQs — anything. The assistant learns your organization and grounds every draft in what you fed it, so answers are accurate, not generic. Ask it and it replies in your voice, with a few friendly emoji, and never invents a date or policy it wasn’t told.
Hi Jordan! 👋 The food drive kicks off Saturday at 8:30am at the Fellowship Hall. Park in Lot B off Maple St and check in at the welcome table 📋 — can’t wait to see you there! 🎉
When you serve kids, seniors, or at-risk adults, how you communicate matters. SMS rides third-party carrier networks, scatters across personal phones, and isn’t something you can produce later. This is.
Every message and clip travels over TLS and is stored encrypted (AES-256) in access-controlled storage. Media is served only through short-lived, signed links — never a public URL.
Row-level security means only your organization can reach your conversations. Identity photos and clips live in a private bucket that expires its own links.
Every message is timestamped and retained — an exportable, tamper-evident record you can produce if you ever need to show who said what, when.
Messages are encrypted in transit and at rest and access-controlled; they are not end-to-end encrypted, because features like AI-suggested replies and email delivery require secure server-side processing.
Secure Messaging comes with every VolunteerBadge account. No add-on, no per-message fees.