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Create your policy →Informal resolution is encouraged because many concerns are resolved quickly through direct conversation, but it is not required — and it is not appropriate when the concern involves the very person someone would have to approach.
Harassment and discrimination complaints are handled under the Anti-Harassment & Non-Discrimination Policy, and suspected wrongdoing may go through whistleblower procedures, though either can also be raised through the channels in this policy.
Yes. Someone dissatisfied with the outcome can request an appeal, which is decided by a person or body at a higher level who was not involved in the original decision.