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Free guide · 2026 edition · For mentoring program directors & match staff

Safe Matches: A mentor screening and match-safety playbook for youth mentoring programs

What the national mentoring standard expects, what a real background check covers, and how to keep every one-on-one relationship safe for the life of the match.

By the VolunteerBadge research team · Published September 11, 2026

Cover of Safe Matches
  • Written for mentoring directors and match support staff, from community programs to e-mentoring
  • A 30-day rollout that screens current mentors without pausing a match
  • A match-safety policy checklist and a family letter for enrollment packets
  • Sources from MENTOR, the CDC and BJS to California and Pennsylvania law

Who Safe Matches is for

Mentoring program directors, match support staff, volunteer coordinators and boards — at Big Brothers Big Sisters–style community programs, school- and site-based programs, faith-based mentoring ministries, workplace programs and e-mentoring platforms. If your program pairs an adult with a young person, this playbook was written with your matches in mind.

34%

of young people never had an adult mentor of any kind — an estimated 16 million.

The Mentoring Effect (2014)

93%

of the offenders in juvenile sexual assaults reported to police were family members or acquaintances of the child, and only 7% were strangers.

Bureau of Justice Statistics

$5

for a full, identity-verified background check on a mentor — or $0 to the program if mentors cover their own.

VolunteerBadge pricing

From the Safe Matches executive summary

Six things to get right before the first match

  1. 1

    The one-on-one relationship is both the power and the risk.

    The CDC calls for more stringent screening where an organization’s mission requires one-on-one time — and names mentoring programs.

  2. 2

    The national standard sets the bar.

    MENTOR’s Elements of Effective Practice calls for a written application, a face-to-face interview, a criminal history check, reference checks and a formal commitment.

  3. 3

    Screen more deeply where youth visit homes or ride in cars.

    Home assessments, checks on other adults in the home, and driving records.

  4. 4

    Mentors are covered by the FCRA too.

    Get a mentor’s consent before the check, and send the specific notices before declining anyone because of it.

  5. 5

    The check starts a match; support keeps it safe.

    Match support for the life of the match, and clear rules for contact, outings, transportation and digital communication, do the rest.

  6. 6

    Re-screen as matches continue.

    MENTOR suggests periodic re-screening — for example, reexamining criminal history every three years.

Inside Safe Matches, chapter by chapter

  • 01

    Why one-on-one matches need more than trust

    Why one-on-one matches need more than trust, on a page for your staff and board.

  • 02

    Why one-on-one relationships need a real safeguard

    Time alone by design, homes and cars, growing trust and digital contact.

  • 03

    What the national standard expects

    MENTOR’s Element 6 (2025) and the 4th edition’s screening benchmarks.

  • 04

    What the law and your funders require

    Federal grants, AmeriCorps, California and Pennsylvania — and the FCRA.

  • 05

    Five components, plus your model’s extras

    Five components worth insisting on, and the extras your mentoring model calls for.

  • 06

    Mentors, household adults and match staff

    Mentors of every model, household adults, match staff, peer mentors and leadership.

  • 07

    Match safety: support, contact rules, outings and closure

    Match support, contact rules, outings, transportation, home visits and closure.

  • 08

    Written criteria before you decline a mentor

    Written criteria, a fair review, and the FCRA’s adverse-action steps before declining a mentor.

  • 09

    Suspending a match while a concern is resolved

    A concern-response plan built for matches that meet one-on-one.

  • 10

    Current mentors screened in 30 days

    Screen new and existing mentors without interrupting a match.

  • 11

    What screening costs, and parents’ role

    What screening costs a mentoring program, and how to give parents a real role.

  • 12

    Community, school, faith-based, workplace, group and e-mentoring

    How screening shifts for site-based, faith-based, workplace, group and online matches.

  • A

    Appendix A: Mentoring program safety policy checklist

    Draft or audit your written policies before matching.

  • B

    Appendix B: Letter to families: how we screen our mentors

    How we screen our mentors, written to drop into an enrollment packet.

  • C

    Appendix C: Match tracker, mentor training, citations

    Match tracker, free training and every citation.

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Questions Safe Matches answers

Does the national mentoring standard require background checks?
Yes. MENTOR’s Elements of Effective Practice for Mentoring (5th edition, 2025) calls for a criminal history records check as part of mentor screening — ideally a national FBI fingerprint check — along with a written application, a face-to-face interview and at least two references.
Should we screen other adults who live in a mentor’s home?
Where a young person may visit or meet at the mentor’s home, MENTOR’s standard encourages checking the other adults who live there, along with a home assessment. Site-based programs where matches never meet at home may reasonably skip those steps.

Beyond Safe Matches

VolunteerBadge is owned and operated by ScreenForge Labs, LLC, an FCRA-regulated Consumer Reporting Agency that has obtained its FCRA Certificate from the Consumer Data Industry Association (CDIA). This guide is general educational information and is not legal advice. Laws change; this guide's sources were checked as of September 11, 2026.