When you invite a volunteer (or an event participant, for waivers) by text, VolunteerBadge sends the link by SMS (through our messaging provider, Twilio). Texting is optional — you can always invite by email or a shareable link instead — but it's the fastest way to reach people.
Free SMS limit — 20 per day
What we send
- A one-time invitation text with a secure link to complete the application and background check, showing your organization's name.
- Occasional reminders while the application is still pending.
Every message identifies your organization and includes opt-out and help instructions — for example: “Grace Community Church invited you to apply as a volunteer. Complete your background screening here: … Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
Consent — your responsibility
Text messaging rules (A2P 10DLC / TCPA) require that a person agreed to be contacted before you text them. Because you provide the volunteer's number, you collect that consent at intake — through your own volunteer application/sign-up (web form or paper) — where the volunteer gives their mobile number and agrees to receive texts about their application and background check.
What you're confirming
Opting out & getting help
| Reply | What happens |
|---|---|
| STOP | The volunteer is unsubscribed immediately and gets a confirmation. No further texts are sent. |
| START | Re-subscribes a volunteer who previously opted out. |
| HELP | Returns help info and points to volunteerbadge.com/support. |
Opt-outs are honored automatically across your organization — once someone replies STOP, we won't text that number again unless they opt back in.
Privacy
We don't share or sell mobile numbers or SMS consent information for anyone else's marketing. Full details are in our SMS Terms & Opt-In Disclosure and Privacy Policy (Section 13).