Getting started

Watch: your first steps (welcome video)

A 9-minute video tour of your first steps — the dashboard, inviting a volunteer, running a check, and what else you can do.

New to VolunteerBadge? This 9-minute video walks you through your first steps: the dashboard, inviting your first volunteer, running a background check, and the tools you can grow into. Captions are available — use the CC button in the player.

What the video covers

  • Pricing: $5 per check with a bundle purchase, no monthly fee, contract, or per-seat charge, and credits don't expire. Your organization can pay, or volunteers can pay their own fee.
  • Your Overview page: the Run Background Check and Invite Volunteer actions, your quick summary, and the left menu.
  • Inviting volunteers: Recruit → Applications → Send Application, picking a template, sending by email or text, or using a reusable Shareable Link with a QR code and flyer, then following up from Pending Invites.
  • Screening: identity verification with a photo ID and selfie, running the check, reading results, and the adverse-action steps if you may decline based on a report.
  • Growing your program: Modes, hours and reports, waivers, messaging, your public profile, donations, integrations, Victor (our AI assistant), and VolunteerBadge Academy.

Where you'll see it

The first time you reach your dashboard, the video opens in a pop-up. Choose Watch the video to play it, or Skip for now to go straight to the short guided tour. Either way, the pop-up won't appear again in that browser. The welcome email you get when you finish signing up also links to the video, and this page is always here if you want to watch it again.

Earn a certificate with it

The video is also the first lesson of the free Getting Started with VolunteerBadge course in VolunteerBadge Academy. It adds short lessons, quizzes, and a 10-question final exam (pass with 80%) for a shareable certificate. It's a handy way to onboard new teammates: send them the link.

Prefer to read?

Your first 10 minutes covers the same path step by step.
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