Your volunteer portal (for volunteers)

Your volunteer portal at volunteerbadge.com/badgeis home base for your whole volunteer life. Sign in with your email (we send a one-time code — no password) and everything is in one place, on desktop, tablet, or phone. Occasionally we'll ask a quick one-question feedback survey in the portal — answering (or dismissing) it means we won't ask again for months. And after an organization approves your application, we may send a one-time email asking for a quick 0–10 rating.

How the page is laid out

The portal is one scrolling page — there is no Settings screen and no top-right menu. From the top: your badge card(status, Verification ID, valid-through date, days remaining) → the auto-renew card → message notifications → Renew → Share your badge → your public profile(headshot, interests & causes, intro video, privacy toggles). If something isn't in that list, email support@screenforgelabs.com rather than hunting for it.

What's in your portal

• Your badge:status, verification ID, expiration, $5 self-renewal (same identity fields as an application — middle name or “I have no middle name,” masked SSN, address autocomplete), and a Quarterly auto-renew ON/OFF switch directly under the badge (flip it on to save a card with no charge today, or flip it off anytime — no confirmation step; your badge stays valid through its existing expiry). Also a shareable badge link + QR any organization can verify — they see status only, never your report.
• Where you serve:every organization you're connected with, with your status and verified hours at each.
• Log hours:submit hours to any connected organization right from the portal — they go to that org's leaders for approval and count once verified (organizations approve under Dashboard → Hours).
• Certificates of appreciation & service: download a Certificate of Appreciation anytime, or a Certificate of Service showing your verified hour total — branded by the organization, great for job applications, school requirements, and Dollars-for-Doers programs.
• Documents & Sharing: after a self-funded screening finishes, download your Screening Scope Certificate (every search category, jurisdiction, and named data source — never records), copy a verification link, or email it to an organization. Your full background-check report stays on the same card as download only — VolunteerBadge will not send the report on your behalf. Organizations that ran their own check can download a privacy-safe summary (identifiers stripped) from your profile — see full vs privacy-safe report PDFs.
• Secure messaging:message the leaders of any organization you're applying to or serving with, right from the portal — from the moment you connect through your whole time volunteering. They see it on their dashboard (and you get an email when they reply). No sharing phone numbers.
• Nearby & next: open roles in your state, nonprofits and churches close to you, your applications and saved roles — plus Victor, your personal volunteer advisor. He learns the causes you love and matches you with places to serve — and he can act for you: raise your hand at a nonprofit (“I want to volunteer here”), find open roles and apply on your behalf, log your hours to a connected organization, and update your public interests and privacy settings — just ask.
• Your public profile: personalize your shared badge page — add a headshot, list the causes you love, and record a 30-second intro video right in the page (click Record and your camera opens; recording stops automatically, and you review the take before saving). If you completed biometric ID verification, your headshot is pre-filled from your ID photo automatically — keep it, or click Replace to use a different photo. Each is offuntil you switch on its “show on my public badge page” toggle, so nothing appears publicly until you choose to show it. You can also claim a vanity link(volunteerbadge.com/v/your-name, first come first served) and switch the portal between light and dark mode from the header. Public verify and badge attestation pages also follow the visitor's saved or device theme.
• Your report, your rights: once a screening is complete, a “My report” button appears next to that organization — your own background-check report, free to download anytime. Self-pay screenings also put the report under Documents & Sharing (download only — VolunteerBadge will not email it). Organizations keep their own privacy-safe summary when they need proof without your personal details — full vs privacy-safe report PDFs. If anything on it looks inaccurate or incomplete, dispute it at screenforgelabs.com/disputes — we reinvestigate free of charge, generally within 30 days.
• Getting invited by an organization: when a non-profit views your public badge page, they can click Invite to bring you into their program without making you re-apply — your application details and identity verification carry straight over. You'll get an email to authorize their background checkin one tap (each organization needs its own authorization; the badge itself is never a substitute for their check). If that organization uses automated character references or SMART Health Cards, you'll be prompted for those next.
• Extras: your SMART Health Card wallet and your invite-a-friend link (each friend who earns a badge = a free renewal for you).