Your left-hand menu is organized by the job you're doing. Here's what each group contains:
| Menu | What it’s for |
|---|---|
| Overview | Your command center — total volunteers, checks this month, pending items, and credits remaining. |
| Recruit | Applications, Opportunities, and Public Profile — attract prospective volunteers and send them into your screening flow. |
| Manage | Volunteers, Compliance Roster, and Hours — day-to-day administration of your active people. A green badge on Manage (and on Volunteers) counts new applicants still awaiting review. |
| Screen & Protect | Background Checks, Compliance, Policies, Waivers, and Trust Center — screening and risk tools. |
| Engage | Messages, Broadcast, and Reply Assistant — talk with volunteers one-to-one or org-wide. An unread badge updates live on Engage and Messages. |
| Impact & Funding | Reports, Grants, and Donations — grant-ready evidence and fundraising tools. |
| Credits & Billing | Earn Credits, Refer & Earn, and Billing (admins) — grow or buy your check balance. |
| Learn & Help | Training (VolunteerBadge Academy) and Support Center (opens support.volunteerbadge.com). |
| Settings | Organization profile, security (2FA), team, screening rules, notifications, and integrations. |
Nav badges for Volunteers and Messages refresh live while you work — you do not need to reload the page to see new submissions or unread messages. When a group is collapsed, its badge still appears on the group header.
Most of these tools are included free with every account. Use Learn & Help → Support Center for step-by-step guides on every feature. Victor (the pulsing shield in the lower-right) can also open from any page.