How can we help?
Everything you need to run volunteer screening on VolunteerBadge — from your first check to FCRA compliance and connecting Claude.
Getting started
- Your first 10 minutes
- Welcome to VolunteerBadge
- Create your account & organization
- Your dashboard at a glance
- Search, Quick Actions, Help, and Victor
- Message your volunteers
- AI Reply Assistant
- Broadcast to all your volunteers
- Let volunteers log their own hours
- Volunteer Quiz & Insights
- Collect donations
- Set up your organization profile
- Planning Center status
- Church network rollup
- Season waves
- Cleared to serve
- Safe-ministry training
- Child protection pack
- Interviews and references
- Safe ministry record
- Ministry roles
- Church tools
- Hide the Hours & grants section
- Customize your public directory profile
- Show Your Impact story pages
- Verify your identity as an organization leader
Screening volunteers
- Build your application templates
- Invite volunteers
- Texting volunteers: SMS consent & opt-out
- Run background checks
- Screening volunteers under 18
- Screening without a U.S. SSN
- Who pays & screening settings
- Screening settings, explained
- Read & act on results
- Download a background-check report — full vs privacy-safe
- Identity verification (government ID + selfie)
- Identity verification isn’t working (camera & selfie help)
- Automatic quarterly re-screening
- Import volunteers from another service
- Collect volunteer immunization records (SMART Health Cards)
- Automated character references (free)
Compliance & FCRA
Security & privacy
Accessibility
Team & billing
AI Assistant & integrations
For volunteers
Resources
- Free tools, guides & resources
- Be a guest on The Sign-In Table (our podcast)
- Health & wellness volunteer toolkit (free Excel workbooks)
- Human services toolkit (free Excel workbooks)
- Arts & culture toolkit (free Excel workbooks)
- Environment & conservation toolkit (free Excel workbooks)
- Animal rescue & land stewardship toolkit (free Excel workbooks)
- Youth sports toolkit (free Excel workbooks)
- Church & ministry toolkit (free Excel workbooks)
- Youth program toolkit (free Excel workbooks)
- Camp director toolkit (free Excel workbooks)
- Homeschool co-op toolkit (free workbooks & documents)
- Participant waivers (e-signature)
- Post & fill volunteer opportunities
- Find nonprofits near you (directory)